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FIX: uninstall driver with delete from dev mgr reinstall driver and force driver 28 from 64 bit folder of tg551(5511) CD test restart test again Read More

FPT80 is capable of labor/dept transfer but has limits. 3 digit department/labor number  max limit single labor level limit Any dept/labor # that is more than 3 digits will be ignored when polled, it may show Read More

Unlike it’s predecessor the FPT-40, the new FPT-80 has a firmware that is capable of handling 10 digit numbers during enrollment but to be Time Guardian compatible we recommend to limit your max digit for user ID e Read More

HOW TO CONNECT FPT80 Network retrieve IP from clock: press MENU, COMM, NETWORK, DHCP = on, take note of IP address go to TG LOCATION, open or add new location (+) verify/setup with location name and clock type Read More

FPT80 no usb comms out of the box FIX : Your FPT80 may need a usb reset on the clock unit itself. Press m/ok go to system go to reset all, this will not erase anything - just resets the usb por Read More

For MTX-10 and MTX-20 error codes, please see attachment. Read More

10061 - split schedule if includes large group of units to allow windows to provide enough temp random outbound ports per device 10038 - reinstall nic drivers and make sure windows has latest updates/patches, set pc to static IP Read More

How to sync HP and TG direct connect The below entails a how to sync Hand Punch and Time Guardian via direct connect serial via RS232 in the hand punch clock rear ports. The following steps are based on Time Guardian version 4.x and under. Read More

What USB serial adapter brands and models are approved for use with the Hand Punch time clocks direct connection with a serial cable? ANSWER: For Windows XP: IOGear GUC232A -& Read More

How to move punches up a line or down a line when punch is on the wrong day and preventing total to be calculated Fix: Locate the punch to be moved, since it’s on the wrong day/line Highlight the punch Read More